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Acceptance of Terms: By accessing or using Review Hedgehog's platform, you agree to be bound by these terms and conditions. If you do not agree to these terms, please refrain from using our platform.Platform Description: Review Hedgehog provides a platform for managing and enhancing online reviews for businesses. Our platform includes features such as review request automation, review monitoring, and reputation management. Please note that we do not provide done-for-you review services directly. Review Hedgehog requires cooperation and support from users to effectively capture and manage reviews.Account Registration: To access certain features of our platform, you may need to create an account. You agree to provide accurate and complete information during registration and to keep your account credentials secure.User Conduct: You agree to use our platform in compliance with all applicable laws and regulations. You are solely responsible for the content you submit and agree not to engage in any conduct that violates the rights of others or disrupts the proper functioning of our platform.Privacy Policy: Review Hedgehog is committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and disclose your personal information. By using our platform, you consent to the collection and use of your information as described in our Privacy Policy.Intellectual Property: All content and materials provided through our platform, including text, graphics, logos, and software, are the property of Review Hedgehog or its licensors and are protected by intellectual property laws.Disclaimer of Warranties: Our platform is provided on an "as is" and "as available" basis without any warranties, express or implied. Review Hedgehog does not guarantee the accuracy, completeness, or reliability of any content or information provided through our platform.Limitation of Liability: Review Hedgehog shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our platform.Modification of Terms: Review Hedgehog reserves the right to modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our platform constitutes acceptance of such changes.Governing Law: These terms and conditions are governed by the laws of the state of Florida, United States.Free Review Offer Eligibility: Only businesses with a database of at least 1,000 past client names, emails, and phone numbers qualify for the first 50 reviews free offer. However, all businesses are eligible for a free two-week trial and a 30-day money-back guarantee.Contact Information: If you have any questions or concerns about these terms and conditions, please contact us at [email protected] Subscription Requirement: By subscribing to Review Hedgehog’s services, you agree to maintain the monthly subscription fee as specified at the time of signup. This fee is required to keep your service active.Non-Payment Consequence: If your monthly fee is not paid in full by the due date, Review Hedgehog reserves the right to suspend and ultimately terminate your access to our platform. Upon termination, all content, data, and service functionality will no longer be accessible.
Review Hedgehog Fulfillment PolicyPricing and Refund Policy: Review Hedgehog offers transparent pricing for all its services. Our pricing plans are clearly outlined on our website and are based on the features and level of service provided. We offer multiple pricing tiers catering to businesses of all sizes and needs. Each plan is competitively priced and designed to help businesses effectively manage and improve their online reviews.Refund Policy: Review Hedgehog is committed to customer satisfaction. If you are not completely satisfied with our services within the first 30 days of your subscription, you may request a full refund. Refund requests must be submitted in writing to our customer support team within the specified timeframe. After 30 days, refunds will not be issued, but customers can cancel their subscription at any time, and the service will remain active until the end of the billing cycle.Cancellation Policy: Customers can cancel their subscription at any time through their Review Hedgehog account dashboard or by contacting our customer support team. Upon cancellation, access to Review Hedgehog services will remain active until the end of the current billing cycle. No further charges will be incurred after cancellation.Price Changes: Review Hedgehog reserves the right to modify its pricing plans at any time. Customers will be notified in advance of any changes to their subscription fees. Price changes will only apply to future billing cycles and will not affect current subscription periods.PCI Compliance and Payment Methods: Review Hedgehog is committed to ensuring the security of our customers' payment information. Our website complies with the Payment Card Industry Data Security Standard (PCI DSS) to protect against unauthorized access and ensure secure transactions. We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Customers can also choose to pay via bank transfer or PayPal for added convenience.Policy Updates: Review Hedgehog may update its pricing and refund policy from time to time. Any changes to the policy will be communicated to customers via email and will be effective immediately upon posting on our website.Contact Us: If you have any questions or concerns about our pricing and refund policy, please contact our customer support team at [email protected]. We are here to assist you and ensure that you have a positive experience with Review Hedgehog.
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